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Connectivity FAQs

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If you buy a second-hand Toyota that supports Connected Services, you can activate Connected Services directly from your MyToyota app given that you can prove physical access to the car (via mileage verification process or QR code scanning). Please visit your retailer to change the ownership of the car to your name in order to enjoy the full functionality of the app.

To add a car, you either click on 'Add Vehicle' on the homepage or if you already have a vehicle click on the My Garage icon on the top right 'add' button. To delete a car, go to My Garage , scroll down and click on 'Remove Vehicle'. 

In the MyToyota app, first select your car from My Garage, then click on Connected Services Center. Then follow the flow to activate the Connected Services that are available for your vehicle.

 

In case one or more connected cars in My Garage have not yet been activated, you will be prompted with a welcome screen to activate Connected Services each time you log into the app. If you skip this step, you can still activate it at a later stage by following the steps above. 

 

For more information please see our How-to-guide

 

Note: within the activation process you will need to accept the Terms of Use and acknowledge the Privacy Notice.

If you want to permanently stop Connected Services on the MyToyota app, first select the specific car from My Garage, then click on Connected Services Center. Follow the flow to deactivate the services. 

 

For more information please see our How-to-guide

You can check your active and inactive subscriptions by going to My Garage, and select the section Connected Services Center.

You can manage your ToU through the Data Privacy Portal section in your account.

You can consult your Privacy Notice through the Data Privacy Portal section in your account.