Toyota Excess Protection
Welcome to Toyota Excess Protection, our 12 month complimentary offering designed to enhance your ownership experience. At Toyota, we understand that unexpected events can occur on the road. That's why we're pleased to introduce this exclusive benefit to provide you with added security and peace of mind.
We'll pay back up to £350* of your motor insurance excess if you make an accident claim through Toyota Accident Care and have your car repaired with our Toyota Authorised Bodyshop Network.
To qualify, you must have purchased a vehicle or completed a scheduled full or interim service in line with your vehicle's recommended service schedule at a Toyota dealer, no more than 60 days before the Excess Protection policy starts.
Before adding this cover, consider if you already have an Excess Protection Product through Toyota or another provider containing similar benefits. Please refer to your existing cover(s) to understand benefits and limitations.
*Up to £350 reimbursed after claim settled. Excludes breakdown and windscreen repair or replacement. Please see policy document for full terms and conditionsdownload (pdf(.
All repairs will be carried out by a Toyota Authorised Bodyshop using genuine Toyota parts^ ensuring your car remains 100% Toyota.
^Applies to Toyota cars only. Excludes windscreen/glass replacement.
^Applies to Toyota cars only. Excludes windscreen/glass replacement.
We’ll reimburse you up to £350* of any insurance excess paid, once the claim is resolved.
We will recover your car if it is not drivable and find you a courtesy car (subject to availability) while your Toyota is being repaired.
Eligibility
You or your spouse, civil partner or common-law partner must be the registered keeper and owner.
This product is available to customers who have purchased a new or used Toyota from an authorised Toyota Centre, and customers who have completed a scheduled full or interim service in line with the car's recommended service schedule at a Toyota Centre, no more than 60 days before the policy starts (proof may be required throughout the claim process).
How to claim your Excess Protection
If you need to claim, whether you are at fault or not, call us on 0333 1038737 before your insurer.
We'll provide you with accident aftercare and look after your insurance claim and repair using Toyota genuine parts^ at a Toyota Authorised Bodyshop. We will recover your vehicle if it is not driveable and find you a courtesy car (subject to availability) while your Toyota is being repaired.
Call Toyota First
As the Toyota owner, you have the legal right to choose where your car is repaired. Insurance companies often fail to make this clear, quickly taking over the decision-making process. By calling us first, we help put you back in control.
Our dedicated team will help you pick the most convenient Toyota Authorised Bodyshop for you, with recovery and delivery arranged if necessary.
It’s the nicest way to manage a less than ideal situation.
Always choose a Toyota Authorised Bodyshop
From a small scuff to a bigger issue, at a Toyota Authorised Bodyshop you can trust it will receive the care it deserves from only expertly trained Toyota Technicians, using only Toyota genuine parts^.
It’s expert care for your Toyota, and peace of mind for you.
^Applies to Toyota cars only. Excludes windscreen/glass replacement.
Useful downloads
*Up to £350 will be reimbursed after the claim is settled. Excludes breakdown and windscreen repair or replacement. See policy document for full terms and conditionsdownload (pdf(download (pdf(.
^Applies to Toyota cars only. Excludes windscreen or glass replacement.
Excess Protection is arranged and administered by Toyota Insurance Management UK Limited, trading as Toyota Insurance Services, registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised and regulated by the Financial Conduct Authority (FCA). Firm Reference Number: 983839.
Excess Protection is underwritten by Aioi Nissay Dowa Insurance UK Limited. Registered in England, No. 11105895. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm Reference Number: 816870.