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Toyota Fleet Glossary

To help you understand what is important when it comes to fleet, we have created a glossary to navigate the world of fleet, business and company cars.

Explore key fleet terms

  • Accident Management: Handling and processing of all aspects of a vehicle accident, from the initial incident to repair and insurance claims.
  • Asset Management: The systematic process of deploying, operating, maintaining, upgrading, and disposing of assets cost-effectively.
  • Benefit-in-Kind (BiK): A benefit that employees receive from their employment but are not included in their salary, such as the use of a company car.
  • CO2 Emissions: The amount of carbon dioxide emitted by a vehicle, important for environmental impact and tax purposes.
  • Company Car Tax: Tax payable on the benefit of having a company car, based on the car’s value, CO2 emissions, and fuel type.
  • Depreciation: The reduction in value of a vehicle over time due to wear and tear, age, and market conditions.
  • Driver Profile: Information and statistics relating to an individual driver's behavior and performance.
  • Driver Risk Management: Processes and policies implemented to assess and mitigate risks associated with drivers in a fleet.
  • Duty of Care: The legal obligation of an employer to ensure the safety and wellbeing of employees while using company vehicles.
  • End-of-Contract Charges: Additional charges at the end of a lease contract, typically for damage or excess mileage.
  • Fleet Analytics: The analysis of data related to fleet operations to improve efficiency.
  • Fleet Management: The process of managing a company’s vehicle fleet, including vehicle maintenance, tracking and diagnostics, driver management, fuel management, and health and safety management.
  • Fleet Optimisation: The process of making a fleet as efficient and cost-effective as possible.
  • Fleet Policy: A set of guidelines that govern how a company’s fleet is managed, including vehicle acquisition, maintenance, and disposal.
  • Fleet: A collection of motor vehicles owned or leased by a business or government agency.
  • Fuel Management: The monitoring and management of fuel consumption and costs in a fleet.
  • GPS Tracking: The use of GPS technology to track vehicle locations.
  • Grey Fleet: Privately owned vehicles used for business purposes.
  • Maintenance Schedule: The planned timeline for vehicle servicing and maintenance.
  • Pool Car: A vehicle shared by multiple employees for business use.
  • Real-Time Information (RTI): Data provided immediately, as events occur, particularly in the context of vehicle tracking and telematics.
  • Residual Value: The estimated value of a vehicle at the end of a lease term.
  • Service Level Agreement (SLA): A contract between a service provider and a customer that specifies what services will be provided and the service standards.
  • Telematics: The use of telecommunications and informatics in vehicles, such as GPS and diagnostics systems, to monitor location, movement, status, and behavior.
  • Total cost of ownership (TCO): The complete cost of owning a vehicle, including purchase price, maintenance, insurance, fuel, depreciation, and other costs over its lifespan.
  • Utilisation Rate: The measure of how intensively a fleet asset is being used.
  • Vehicle Allocation: The process of assigning vehicles to drivers or departments within an organization.
  • Vehicle Lifecycle: The stages a vehicle goes through from acquisition to disposal.
  • Wear and Tear: The expected decline in vehicle condition due to normal use over time.

  • Clean Air Zones (CAZ): Areas in UK cities where pollution-reducing measures are in place. Vehicles that do not meet specified emission standards may be charged for entering these zones.
  • Company Car Tax Benefits for Electric Vehicles (EVs): Reduced Benefit-in-Kind (BiK) tax rates for electric company cars to encourage the adoption of greener vehicles.
  • Congestion Charge: A fee charged for driving a vehicle within the congestion charge zone in Central London.
  • Eco-Driving Policies: Implementing driving practices that minimise fuel consumption and reduce emissions.
  • Environmental Operating Permits: Permits regulating the environmental impact of fleet operations, especially in sectors like logistics and transportation.
  • Fleet Carbon Footprint Reporting: Mandatory for certain businesses in the UK, requiring the reporting of CO2 emissions from their fleet operations.
  • Fleet Electrification: The transition of fleet vehicles to electric power, in line with UK's goals for reducing greenhouse gas emissions.
  • Green Fleet Management: Strategies adopted by fleet operators to reduce environmental impact, such as using more fuel-efficient vehicles, electric vehicles, and optimising routes to reduce mileage.
  • Green Public Procurement (GPP) for Fleet: Government policy encouraging the procurement of environmentally friendly fleet vehicles and services.
  • Low Emission Zones (LEZ): Similar to CAZ but with a specific focus on reducing emissions, primarily from commercial vehicles.
  • Parking Policies and Regulations: Local parking strategies that may prioritize or provide incentives for low-emission vehicles.
  • Plug-in Car Grant (PICG): A UK government incentive to reduce the purchase price of electric and plug-in hybrid vehicles.
  • Renewable Transport Fuel Obligation (RTFO): A UK initiative obliging suppliers of transport and non-road mobile machinery fuel to ensure a certain percentage comes from renewable sources.
  • Road to Zero Strategy: A UK government plan outlining steps to transition to zero-emission road transport and reduce emissions from conventional vehicles during the transition.
  • Smart Mobility Solutions: Utilisation of technology-driven solutions to enhance the efficiency and sustainability of fleet operations.
  • Sustainable Fuel Use: Adoption of alternative fuels like biodiesel, ethanol, or hydrogen in fleet operations.
  • Sustainable Urban Mobility Plans (SUMPs): Plans focusing on improving transport in urban areas in a sustainable manner, affecting fleet operation strategies in these areas.
  • Telematics for Sustainability: Using telematics systems to monitor and improve the environmental efficiency of fleet operations.
  • UK Net Zero Target: The UK's commitment to reducing greenhouse gas emissions to net zero by 2050, impacting fleet composition and operations towards more sustainable practices.
  • Ultra-Low Emission Zones (ULEZ): Specific areas, like in Central London, where only vehicles meeting the strictest emission standards can enter without a charge.
  • Vehicle Recycling and Disposal Policies: Regulations and practices for the environmentally responsible disposal and recycling of vehicles at the end of their life cycle.

  • Every new or used car or LCV comes with an initial 3-year manufacturer warranty. Once this expires, you will be eligible for a 1-year/10,000 miles warranty with any qualifying service at an authorised Toyota or Lexus Centre until your vehicle is 10 years old/100,000 miles.* We’re also committed to offering a service appointment at your convenience, which will be completed by a Toyota Trained Technician. Ts&Cs apply. 
  • Up to 5 years of roadside assistance, extendable by a year with each qualifying authorised service. Ts&Cs apply.